pulled from filler content in an unpublished prototype

User experience solution architects, or UX solution architects, support and enabling design outcomes which mature human-centered design by enhancing product and service investments through improving technology and resource investments in usability, accessibility, brand trust, and applicable innovation. The outcomes of these deliverables can be classified as customer experience design or human-centered design (depends on who is the focus). Craftspersons are combination of subject-matter-expert in experience design and a high-context knowledge of systems or process-related solutions architecture.

Avancee’s design process is made up of four concurrent pillars:

  • Discovery/Analysis
  • Creating/Concepting
  • Handoff/Validation
  • Implementation/Analysis

Those four pillars engage several methods, tools, and deliverables to support and enable design outcomes.

Outcomes of applied design methods include:

  • Friction-lessened interfaces between integrations and a client/customer’s processes and systems
  • Compliance to local, regional, and federal standards for accessibility, usability, and readability based on WCAG 2.1 as a baseline
  • Reducing time for component or service implementation through leveraging standardized components in the user interface (UI), traceable methods in project management practices, and consistent feedback mechanisms (UX)
  • Not meeting design-infused outcomes creates:
  • Increased duration for completing projects, due to lack of understanding of user motivations, task, requirement, obscurity, technical scope creep, and/or delay in meeting compliance requirements
  • Increased support and training costs (often found through reverting to using training to make up for a lack of focusing on user needs during analysis and development)
  • Inability to reproduce consistent quality experience due to lack of performance, compliance adherence, or progress measurements.

Developers/Engineers integrate mature and ethical product interfaces to navigate diverse permutations of use and tasking - engineering is “implemented architecture.” This is core to solution architects as well as humane design practitioners.

Through architecting the software to be implemented, then measuring its success via user input, we realize the engineered outcomes and assess for fit, friction, and fiscal responsibility. To the UX Solution Architect, “defects” come via user insights and quality assurance (QA), not from running a debug script. These defects are then classified as operational, transactional, and/or process based and measured against industry, psychological, and/or organizational metrics.