No, really where have the articles gone?
They really haven’t gone anywhere. It’s been more case of just collecting topics. And then from those topics looking for what doesn’t just so much generate interest, but what is solid enough to write and be a source of reoccurring knowledge. Not too sure about the visitors here because there’s no stats kept, but one of the important aspects of writing here is being able to go back and learn again from the items which were posted.
One of the topics being explored is on the area of federated/distributed networks. To one extent, @microblog can be considered one of these; but the thought is going a little bit further. Taking some of the impacts of what happens when you remove people from various social networks, media channels, and then a technology like the Internet which is supposed to be persistent, but due to various rules, it’s not as persistent as people would like it to be. What does networking look like when there’s less centralization? That’s a pretty good question, but those thoughts are not quite formalized just yet.
Another topic on deck is that of using an Apple TV as a temporary secondary workspace for someone who uses an iPad as a workstation. To this thought, it is taking the concept of the 10 foot user interface, and looking to see if there are any productivity gains to be had from a device that also has direct input leanings. This is an experiment, but like the previous is not quite as formalized yet as to what direction it will go. What is interesting? The applications which might be most useful when a TV is your secondary screen really aren’t all that explored on Apple TV. There is growth which could happen here.
Lastly, due to the virtual CES event this year, news about what’s happening is a bit slower to catch onto. But there’s one which did catch an eye: Vuzix Lightfield Lenses and Dynamic Glasses. This is something that probably will be in article sooner rather than later. But would rather get these glasses in hand and then begin looking at what an augmented secondary screen could do for the same idea of using a tablet as a workspace, or a 10 foot interface as a secondary screen. Not so much to put directions out front, or even see notifications. But what are the types of use cases in which overlays makes sense; not just in the case of commercial applications?
That is to say in conclusion, there are articles in progress. But not quite here just yet. And when they do returning regular cadence, hopefully they’ll be more than just a few snippets. Hopefully, there will be something worth reading now, and then coming back to reflect on later. Not just because something is an experiment or postulate, but because there is something further to pull out. In this age where things can be so temporary, it does make sense that articles can go to a place where they have something of a longer lifespan.
Do great work Tell your story Deliver great customer service
– #2021Resolutions
Created w/Muse for iPad
Been chewing on the pictured concept a bit more the past few months. Thinking through this concept of lenses as a kind of self-corrective element individuals, teams, ans orgs can utilize in order to come to clearer outcomes. But, instead of pitching to the achiever types who are usually fast to take these on, more for the folks who are comfortable, fearful of change, and often feeling like life changes on aware.
One lens aims to clarify a perspective for one role of folks. It asks questions such as:
There’s a few of these lenses. And hopefully, they will be able to be layered on top of one another, then adjusted (dialing) for clarity. Much like the concept, giving a dynamic perspective and elevating vision beyond the 2D judgements we often give it.
Because, there’s a sense here: within a spatial view of one’s environment, they can diagnose, correct, learn, understand the past while plan for several futures… they’ll have a lens to see.
While some others are waking slowly from their feasting over the past day(s), am back on the pedals so to speak. Back at plugging away to a few standing items. One of those is a lexicon. From a recent reading about polymaths, funny how so many of the more academic ones, were granted a claim to fame by creating lexicons and encyclopedias. Almost can see the correlation between why they would be thought of as masters of several domains because of an ability to speak between them; but, there’s probably some misapplication of the lens in our future-viewing of the ability to connect threads.
In another activity, am working on creating lenses for viewing transformation across individual, team, and org contexts. Much like the optometrist who layers lenses in front of the eye and asks, “is this clearer? How about now? And, how about now?” Am aiming to create the same kind of translation layer for the items Avanceé is asked to re-engineer. Like the polymath creating an encyclopedia or lexicon, this seems simply a translation task, not the actual genius itself. However, it would likely be regarded as such — because many people have trouble seeing beyond their own blossoms.
Perhaps, this is the key perspective to take away: polymaths (geniuses, Renaissance persons, etc.) might actually be defined incorrectly. This is not to say there is no value to the connectedness and remixing they offer. There is. However, they aren’t the actual genius. The actual genius is in who/what comes after that connection is made. Or, to quote oneself:
The best roads aren’t paved until someone follows the path you cut and puts down gravel
The genius of creating a new road cannot be realized until someone else travels it, and potentially builds on top of it something of even greater value than the connection itself. Highways were just a way to transport arms quickly until someone realized the value of “tourism stops.” Platforming is the way to value adding, not simply realizing the platform which is to be made.
The pace of posting here has certainly slowed down from the first years. In part due to activities outside of this venture, but also some sharpening as to what this space should be for — namely, innovations in thought and experiments. Since this venture started, a goal has been to begin (yet not always finish) experiments which might lie a bit further outside of the scope of what teams and companies can pull off. Then from those, apply to clients a way forward which seems (to them) simple, but has been informed from those efforts.
That said, a few experiments are still in play, and it’s worth a small update here as both bookmark and push to finish:
GoTenna and Mesh Communications (in-progress) A recent acquisition, the GoTenna mesh communications platform has enabled revisiting past lessons on mesh and distributed communications, while also looking at what these products have done to improve user experience, service experience, and financial viability.
Apple’s Scribble for iPadOS (in-progress) The iPad is the workstation for every effort, and the introduction of Scribble as an input mechanism with the latest major update allows for some reflection to what worked with Newton and PalmOS handing writing decades ago, and areas where connectivity and the typed word have embedded more into UI design than we might have noticed. This has been a very insightful experience to date.
Comparing the Ōura Ring with A Mood Ring (evolved) Again with the new and the old through comparing fashion to connectivity. This experiment has been very insightful for several reason, not the least of which being the outright ignorance of thermochemistry in wearable objects. This experiment has been recently extende with the acquisition of a face mask which has LEDs in a similar color range to the mood ring. Communicating outward is the evolved step here.
Tablets Everywhere (completed) At one point earlier this year, there were three iPads, a Kindle Paperwhite, and the Jolla Tablet grabbing various portions of a week’s attention. This has trimmed to two iPads and the Kindle, and yet the framing makes sense for almost every effort. Much like the STNG analogy in that post, there’s acknowledgment of “the right place for the right tool.” But, the connected tablet morphs into what is needed more than its being slammed into place.
Connected Glasses (completed, evolving) A second round of using connected glasses has proven some possibilities and challenges with using glasses as a bridge to experience enhancement. The Vue glasses have made their way into a solid “office accessory” due to their near-invisibility yet functionality. However, like the first experiment with Snap’s Spectacles, the augmentation is borrowing the headspace used for vision gains, but not extending other senses such as propriception, force, orientation, and more. Notifications awareness and memory catching are better described as machine senses, not biological. There’s room to evolve here; especially with adaptive lenses and spatial awareness.
Deep Thought (evolving) This is probably less of an experiment and more of a mode. Deep thought continues to be described as the “yin” to collaboration’s “yang.” And this isn’t wrong, it just is not the most complete shape of what it means to derive something harder from it. As a UI paradigm there is a simpler route than describing and enabling what makes knowledge work valuable. This will constantly evolve… it is the closest work to the core of what makes Avanceé viable.
This is good, but needs to continue to go forward. The upcoming work feels to be the most exciting yet.
Many years back, in a previous endeavor, had looked into the potential and promise of mesh networking and decentralized communications. Besides the (usual) fun of something new to tinker with, there was a sense of being on the other side of the coin to what the consumer Internet had evolved towards.
There were some worthwhile experiments and experiences going down that path. Some of which were the very seeds of this site and endeavor now. Yet, that appeal to both plan for the worst, while tinkering around the edges still hasn’t left. As such, have decided to take a look at GoTenna Mesh.
GoTenna is a mesh networking platform utilizing a combination of a piece of hardware, and some (repurposed) radio spectrum. And while it is clearly a solution for those who like to camp/boat/climb/etc in remote areas, there’s a bit of a ‘hey, this should probably be a part of one’s emergency communications bag” also. There’s a little of both in the context of this play now, which is where this post comes in. The consumer internet is evolving, and mesh networking might be a very solid tent-pole for a normative part of it.
Setup of one’s Mesh device is fairly simple. You download the app, and then it walks you thru discovering one of the two mesh devices you’ve purchase, charged, and powered on. Once you have completed setup, you can device to either use your existing phone number, a generated ID, to be the means you connect with/be found by others who have a mesh account also. Decisions such as whether to share your location, upload your address book, and utilize the “shout” broadcasting service are normal fare for any social network, and is the case here. But, these are opt-in. You can be as present as you’d like to be, or need to be, when using GoTenna. There is also a premium layer to the service which enables an SMS relay service, alongside a few other location-based services. Pretty neat overall, and clearly a solid fit for adventuring.
This experiment will hopefully get to play with most of these bits. Much like the previous experiments with FireChat and Nokia”s Mobile Web Server, there’s a distinct appeal to a “net you have more control over.” One which is resilient, but also covers the bases in most aspects of user experience. I imagine thst GoTenna should roll well for sometime. Hopefully, it will not become a primary service, for an extended period anyways.
The experience so far has been fair. While there’s some fun in using GoTenna, there’s not yet been much in terms of interacting with others on the platform. That might not be for long. According to this map, there are quite a few nodes not too far off from my usual location (might have made a good stitch between larger nodes as a matter of fact). The app is simple, though clear memories of some of the challenges non-mainstream comms app creep thru a few UI paths. Still, it’s learnable, and mostly easy to use. The hit on the mobile’s battery was impressively low, but (in this user’s case), the app and service being tied to the mobile and not able to go to a cellular watch (or tablet?) kinda feels like a missed opportunity. Mesh networking around all the devices would be an impressive platform extension.
If you are interested in learning more, check out the GoTenna Mesh website. And if you decide to purchase and want to support this site in doing so, use this referral link to get $20 USD off your purchase.
GoTenna has not paid for this post, nor was the mesh device or any software associated with it provided to me/this site as compensation for this review. This was purchased by me/this site, and these views are shared w/o their previous knowledge or review of the content.
On this, the day after the release of iPadOS 14, am engaging in a bit of an experiment to see how far and wide the Scribble feature has to go.
It is cool
But not polished…yet.
Once immersed in Scribble (for iPadOS), you begin to realize how some apps are mere adaptations of a indirect (⌨️, 🖱) UI, and others (better) embraced touch & gestures. The irony of scribble might be exposing an over-due investment in spatial UIs for multitouch thru using a pen
And weirdly, this is most clear in the micro blog app. Here, you get the right sized screen and spacious writing area, however you also get the keyboard which pops up unexpectedly. You also get the “I ran out af horozonttal space but now I write on another line” effect that is disruptive. Then there is also misspelling or that mix of print and cursive which leads to misspelled everything. Today, the editor takes the moment off to see if Apple took of it out a auto-correct job (the editor stays employed, with a raise).
There is a return to the immersion of handwriting though; which is pleasant despite the sound of plastic tapping on glass. This is a different kind of learnig how to do handwritten. Not too different from Palm and graffiti and not close either. There is immersion which can be had again in blogging with this.
There are more and better impressions in the attached. More things to not only discover, but refine in terms af usual us “sometimes ” UI behaviors.
The onus is on developers to mature in their handling of input. And for Apple to be smoother about what exactly is capable when immersion and a morphing canvas really do open possibilities.
Was listening to a podcast recently by the good folks at Muse and the wheels started turning when they started speaking about building a framing or a better concept around what it means for knowledge workers to improve personally and professionally. This somewhat goes into some previous conversations here regarding the space called “deep thought,“ the behaviors of using a (digital) canvas, as well as a newer points around attention being a spectrum. All of these items form, or are building blocks into what is simply “how do we think.“
When it gets down to it, a knowledge worker is simply someone whose practices have turned into reliable outcomes. And their practices are not necessarily those things which can be measured from/by externalities. Can you really measure the time between ingesting concepts, the subconscious playing with it away from the workspace, and the the spark which pulls it into the conscious frame? No. These are the products of intentions, deliberate practice, and communicating applicable insight. No measurement, but perhaps, there are signals worth regarding, and weighing.
Sketching this concept of essential skills for knowledge workers sounds a little bit less like things that you obtain a certificate or degree for; more like base practices and common abilities, yet where awareness, talent, and/or skill can better over time or through particular outcomes.
So far, the skills are grouped into a few loose categories:
There are specific items within all of these, yet not worth discussing those now. Still working on some of the finer bits.
Beyond those are two items which do have an external facing loci: active listening and experimenting. Both of these are items not necessarily measured, but can be perceived by others as the product of those forementioned items. And it’s possible in the mist of doing one or both of these two, the practice that is “knowledge work“ begets a type of shape understood by the worker, and also by those observing/consuming the work.
There’s more to be uncovered in this thesis. Certainly there is more sitting on both physical and digital whiteboards than what has been explained here. Sketching a clearer view of these essential skills may offer some types of persons who are in knowledge working the fields a bit of a framing to on their own career journey, while also folks who are in design and policy spaces a better box to sail toward.
That last sentence is a tick more key to current work: how to enable fields such as design and policy to shape a better understanding of their “how,” rather than just their outputs.
Thinking…
A lot about the process of thinking (deep thought, collaborative, synthesis, research, or experimentation) is simply a matter of thinking. What passes as challenging work under this initiative is really a matter of “can you think then invite others to think?” Which, when you think about it, is just a series of reframing thoughts.
And maybe this isn’t the “center of the known universe,” but perhaps it is. A piece of what has been a brick of work this past year has been listening for and pulling out of processes whatever is implied cognitively. A lot is implied, and perhaps this is where we don’t exactly think but we connect with whatever is embedded into our environments.
Am also discovering the impact of traumatic experiences on the designed environment. Much more of what I’m seeing of the policy-driven world isn’t so much a response to augmenting humanity as much as it is addressing the symptoms which define humanity. Sharper are the policies and structures where the assumed or actualized hurt is greater to someone (someone louder, often not even living anymore). And yet this effect produces affects which impact the ability for folks to think.
Maybe (re)engineering complexity is really a case of unpacking what it means to think. And if so… maybe a more honest question is whether it’s worth it to others to know their thoughts, or to be shielded from them?
There’s something a bit rough and almost ironic about hearing about optical wearable companies no longer going forward. One would imagine, if they offered the advances in connected vision, they’d almost see coming when products are/aren’t viable.
@JoannaStern via Twitter regarding Focals by North
But this is the actual challenge with these kinds of explorations and experiments, especially in a space so personal as wearables. The route to profitability, reputability, and varying levels of customer acceptance is not a simple one. In order to maximize prospects on any of those areas, there’s got to be great levels of focus, and even greater levels of restraint.
In this viewer’s opinion — one who uses both Vue Glasses and Snap’s Spectacles — there wasn’t as much simplicity in focus from the folks at Focals by North. Was it for directions, or for notifications? It needed a secondary controller, which was not as sleek/stylish as the primary. There was no voice-controller, the ring control was it. And lastly, where it had a good leg into wanting to be a part of using Amazon’s Alexa framework, those bits didn’t materialize and it was left using a homegrown operating system, and building both viability and reputation without others names.
Now, Focals seemed primed for some good steps forward when looked at its purchase by Google. However, aside from the laser tech for the augmented vision, there was not much more on Focals which was not already on Google’s (still shipping) Glass v2 product. Unfortunately, things changed and what was a “phasing out at the end of 2020” now is a “phasing out at the end of July 2020.” Tough for the folks who purchased this highly personalized product… perhaps also for those who have been looking at optical wearables as a “next step” for wearables, but missing what simple and focus might need to look like.
What does simple and focus look like? Or, what challenges can be met?
Base functionality should not depend on proprietary tech. Meaning items such as being a replacement Bluetooth headset should use normal BT protocols. Audio controllers might be touch or gesture based, but these too should be hooked into standard audio controller APIs.
Features such as augmented vision might have proprietary bits, but file transfer from the devices should leverage normal OBEX and similar protocols. I’d imagine that Focals, much like Snap, wraps videos and images in their own format for ease of working in their specific operating systems. Other special features would be what the company adds, and this would be the piece the companies would either rise or fall with their unique value prop.
All of this to say, no one wants their companies to be acquired and/or stuttered. However, to be a product which survives long enough to be valued, you’ve got to do more than just release everything you imagine. Find the sim0e thing on top of the basic thing, focus on doing that extraordinary well. And then build out from there. Focals, in my opinion, had the augmented vision, but should have went with Alexa integration harder than anything else. Sizing, the shopping experience, etc., all of those are great, but would be bette for a second generation release, not a first. Still, they shipped, sold, and were acquired. To that end, perhaps it was a success.
Would have been better for them if they could have see this end of things occurring.
Still trying to come up with some collective thoughts that makes sense around WWDC. But, the fact of the matter is, as much appreciation of the design and “all trains into the station feeling” from Apple’s platform, not really get a sense just yet they are playing their best cards.
Part of this is from being involved with software development; when it is done well, the thing that you are able to present is rarely as polished or as finished as well seen. From just some current projects, and preparing a few teams for demos, one can be rest assured that even though there are some features which have made it to this point of readiness, there’s still some minutia to be discussed and investigated. The public beta does not cut these points short, but it too is not really aligned with what the platform is actually doing at this time.
So what is the platform doing at this time? Or really, what can be learned from Apple’s explorations “this year“ into bringing its platforms into further alignment with one another?
One thought, that has been lingering for the past few platform revisions of iOS, is this thought of using multiple senses in order to do the thing that is regarded as computing. Instead of giving a prescription to what they want users to be able to understand and do, Apple seems to be more set upon delivering a set of frameworks, allowing those who are already curious to discover better ways to interact with these machines and services. And if those ways are not just discovered, but strengthened, then a new language (a better language?) for computing can begin to arise. Something perhps not different from their vision, but maybe pushed forward by other peoples imagination, more than/not their own.
This concept of frameworks is probably something worth coming back to a few more times. But, it seems to make sense here in this case. Apple is not merely saying “we wish for you to do computing the way that we envision it.“ But they seem to be gong the route of something a bit more…
…integrated.
The rise of the eBike. More specifically, a return to the electric bicycle and electronic propulsion as a widely available option in general. There was a time, approximately a century exactly ago, when it was not certain whether the internal combustion engine or the electric engine would went out for a transportation option. There were definitely suitable moments for both to be the dominant option. But the internal combustion engine had a more political, and one can argue “grounded” place in the rising economy of the USA in the early 20th century. And while it is clear that the internal combustion engine has won for transport; was also been very clear (even before the pandemic shook oil supplies in demand globally), electricity propulsion is something intriguing enough. It is something, powerful. It is something, which conjures a question “what would’ve happened if electricity won over the internal combustion engine?”
This is not a question that you come to quickly. There is a matter of several dominoes which have presented themselves on a whiteboard before this moment. The first of these has been the adoption of an electronica bike as a transportation mechanism. Globally, the sales of all bicycles are down. But we looked at in segments, the sales of ebikes are up over 85% year over year. In some places, ebikes outsell their analog equivalents 4 to 1. This is not simply a “option” taking place. There is a preference and a priority that is being fulfilled. Whats being made of these elements remixed anew?
Whiteboard Questions
Also on this whiteboard is a question, a series of questions actually. One of them being the topic stimulant of this article, “What is electricity’s equivalent to plastic?” If electricity were to become the dominant transportation mode a little more than a century ago, along with the fact that it became the housing/business grade stitch, what then would that have create it?
Imaginations run the gamut from gravitational wave engines for air travel, to thermochromatic clothing, to misadventures in oil (perhaps missing the discovery of tape, glue, Post-it notes, super soakers, and several other products today that we take for granted). and all of these are indeed possible imaginations to never come to pass because of the route that was taken to be in oil based society rather than (or in opposition to) electricity based one.
What electricity as a base have made for faster development of communication technologies? Would we have gotten to “the Internet“ faster because we already were at radio waves? we have skipped ahead of broadcast television, and move more to the table like model of more narrow cast channels in media possibilities? Would music have evolved the same way that it did (slave/negro spirituals turning into blues turning into jazz turning into branches of gospel which later became rock ‘n’ roll, R&B, pop, explorations with keyboards and 808s, and more)?
On this whiteboard, there is an even more impactful question. How does noise-vibration-harshness (NVH) become defined if the electric drone of an engine is the normalized sound for the primary mode of transportation? Vibration and rhythm internal combustion engines gave also became the foundation for many types of “feel” associated with everything from music, to luxury, to even feelings themselves. Ironically, am reminded of a paper read during college years which said that all music came from railroads (the author made a connection between the inherited beats of music that was popular to their ears with the cadence of a railroad; very much had fun tearing that paper apart). There is a difference to the frequency of electronics then there is to the frequency of those things which are “oil based.” Would we have developed the same types of feeling?
Summation of Imaginations
These are all excellent questions. In fact, these are the kinds of imaginations which enable us to re-engineer some of the things which feel as if they are more complex. For example, does someone need to haul car, or can an eBike fulfill local transportation needs? Taken from the perspective of cost and ability, it is very possible that the eBike does more than enough. However, taken from a cultural history, the oil based auto has a very firm hold on what it means to not only have capability, but also what it means to be secure while promoting a type of affluence/reputation. EVs (primarily cars) are just now getting to that point. The ebike has a long way to go to shift such a perception.
Working on a review of an ebike, these are the kinds of imagination questions which come forward. It’s very possible this equivalent to plastic (this great invention that is so mass produced, so customizable, so widely available) has already been invented, just forgotten in the annuals of history or dismissed in the folders of capitalism. There’s room for something new to be imagined. Room to explore what it means to have an option besides pulling old bones from the ground. What if instead of pulling bones from the sky, we begin to understand magnetism, plasma, and other properties of the air? What if electricity is the means by which we figure out just how versatile humanity can be?
Was talking with a former client recently on the topic of about the transformation that is happening within their companies. As part of this conversation, we touched on the incoming addition of automation (this includes the use of machine learning/artificial intelligence, including the usual topic about macros, automated actions, etc.) to a lot of the processes that they would usually hire “middle management“ for. It sounded like an acknowledgment (from one small business owner) to an incoming reality for many industries; even though this business owner has been doing this kind of work for some time. In fact, Avanceé was hired to demonstrate how some customized automated processes could fill gaps where former employees managed items. Suffice to say, our conversation topic, was also an acknowledgment into a new business reality: middle-management is being automated, not industries.
Can this observation be expanded to a broader industry contacts? Probably. It takes a nuance perhaps. Is there something in the nuance which is realistic? Definitely. And one does not have to look any further than the term “technology.“
Applied Tool
Technology being defined as applying a tool to human facilities in order to improve productivity toward such a task. It does not necessarily mean computer technology, even though our modem context relies on that definition. A probably better context for today would stand in the term “connected technology.“ Here we define not only computational technology tools, but aspects of network workflows happening across several types of calculators in order to streamline, perform, validate, and/or regulate a number of tasks and resulting behaviors.
Defined like this, connected technologies sounds more like an omen for such a change. If one looks at the history of “middle-management,” you can see from as early as a biblical reference in the book of Exodus how middle-management was designed, or purposed, to make more efficient the regulation of complaints to a single vision-holder/figurehead. Moving a bit further to more modern times, one can see the rise of industry (1860s to 1920s) as a novel time to be a middle manager. Not only could a middle manager exercise what kind of power to stay relevant. But they also were in prime position to identify the best task to be handled by various skill and experience levels of people. If you will, the middle manager of that time was just as much as stakeholder as the person financing the business. However, they had to rely more on reputation and skill experience for their worth rather than monetary investment.
This mismatch with investment priorities invites middle-management to be defined in the same terms of any other financial investment. If the middle manager can continue to maximize profits, while trimming expenses, then the skills and reputation of that middle manager become more valuable to the investor. If they cannot, then their reputation and experience become too expensive for the role that they hold. Advances in tools and behaviors by middle managers, workers, and consumers change the value of the middle manager greatly.
Middle Management As Technology
One can argue these three work in concert against the middle manager, creating the space by which the middle manager has to constantly reframe their value in concentric worlds often changing quickly around them.
And that brings us back to today. A global pandemic shifted many middle managers, and the departments and people they manage, into a context where the world has once again changed around them. Those managers who have been able to wrangle family presence, virtual conference software, instant messaging, and even working in obscure hours, have made the most of a challenging context. Those who haven’t, are a casualty in multiple means (their value didn’t translate to a new world, or couldn’t pay the toll to this bridge to it). Company owners, stakeholders/shareholders, who were quick to realize this, and recognize the value (reputation and experience) of these managers re-trained, or refrained their expectations accordingly. Those who also recognize this, and sound software in a better position than those middle managers, made also appropriate pivots. And more than a few cases, the pivot included terms such as automation, artificial intelligence, machine learning, and more.
Refactoing the Middle
That client, a fast mover before this context, had already pivoted to using automation to manage people and projects well beyond their regional ability. Many other companies did the same. We helped them recognize where additional personnel resources were not a value add if more attention was paid to tuning existing tools. And at the same time, that business is all about relationships. You can’t (shouldn’t) automate relationships. You do give a better place to relationships when you let the tools of the age do their part while your personnel adapt and refine their parts.
Middle management has to adapt to a new world we are connected calculators are able to do the thing that their experience tells them their reputation does better than anything else. Where those partnerships succeed, so will those managers. But there will not be as many managers needed in such a world. There will be a need for more engineers, technologist, and social scientists. Does the middle manager transform into one of those?
If it is not clear already, our relationship with media (broadcast, social, and otherwise) is quite complicated. Often, this relationship bears it say in regulations, filters, disadvantages, conversations, memes, and more. And yet, if one isn’t careful, you will find more dependency on media for “living” than assumed. It’s not a simple thing to untangle either. Attempts to simplify our relationship with social media often find one in a knot of circumstances. It’s probably closer to an inter-dependent relationship then a dependent one, but it’s hard to see were each of those boundaries lie.
If you look at it from the perspective of regulations, The need to regulate media comes from a sense of control. Either control of the message, or control of who is able to receive the message. Regulations also come in to play where a medium, or the channel that carries that medium, cannot be easily filtered on an individual level. And so regulations are crafted so those who might be within consuming range of that media, have some semblance of control in its reception.
This inter-dependency also reveals itself on a more simple level when we talk about filters. Some will do all sorts of things to ensure only the preferred elements come through the media they are invested in. From changing channels, to registering for specific services, to using an unsubscription button; there are several methods that we use in order to filter the various ways that elements are pushed through the various mediums in our lives. Done successfully, a person is both encouraged and informed; and also protected/blocked from other streams which might be threatening. Privilege is a term given weight in this context. Some have the privilege to live within filters, others must navigate around those filters in order to live.
Memes are yet another space in which we see the interconnected nature of media. Memes are a product of social memory. A clip or context is shared amongst a small group; then granted a more definitive property by a larger group; then shared as fast as its definition can be communicated. A meme relies on the receiving and forwarding of this shared definition… and often, also as shared experience. Without a prior relationship to either the sender or the meme’s context, there’s no value to the item. The media is “cancelled.”
These and other examples are several reasons why it is very difficult for many to separate themselves from various communication channels. From conversations about “what are you binge watching these days,“ to conversations about sharing or not sharing traumatic experiences seen in-person or heard by chance, it seems separating oneself from media is almost impossible. However, being exposed to streams of media means there is some control, some agency, which can be exercised. It might be as powerful as labeling a tweet as threatening content. It might be as blunt as shutting off internet services within a geographical area. It might also be the parent to disconnects the router, sending their children to crafts and offline activities in which there’s no logical (to them) connection to the media they’d been so focused towards.
Media as an interdependent relationship? Perhaps there’s nothing wrong with such an arrangement. The complexity of this moment means not only that we must understand it; but also make worthwhile decisions about what our perspectives will be towards this media, and how much of it we internalize in order to create, reshape, or destroy the culture in which we live.
There is always a level of snark when looking at acronyms constituting various attitudes and responses this day and age. Some of those acronyms really are nothing more than language making itself more convenient for highly connected individuals. But every once in a while, there’s an acronym which comes along sounding on the surface like an arrogant response to or from a technologist to someone else. But when you peel beyond the surface, it speaks to a deeper structural issue. One in which it’s possible that the culture which has developed is actually incapable of sustaining itself.
Is every team organization constrained by what they are willing to pursue? Should knowledge be contained in the reputation or accessibility of those who are capable, or the systems that those teams in organizations maintain?
What is the culture of search? What is the culture of a manual?
For many years, have had the approach of designing software and processes which require very little explanation, but the joy was found in the story created in order to explain it. When someone says “let me Google that for you,“ are they also continuing with the story? Or, is the culture-response something more along the lines of “here’s how something could’ve been better designed for you, let me show you?“
A preface to this could be heard in arrogance — part of this composition is drafted before a few workshops where much of the work could be reduced to finding the answer in a search on YouTube. And yet, what people aren’t able to do, what some are paid to do, is to take the impersonal search engine and be a personal search agent. A personal search agent… let me google that for you.
Looking back over 20+ years of various entrepreneurial and employee pursuits, a common theme of innovation and inventiveness comes through. At various stops, a way of thinking or method has been taken from inside the head into something applicable for others to employ. From a thought to a tool if you will.
One could go their entire career using tools created by others. But, when given the opportunity or the challenge to create tools from their own experience or expertise, they fall flat. This might be because the way many of us were educated, we were taught how to use tools, but not really given a sense of how to create them. Hence, a wonder about this post-pandemic phase of productivity for knowledge workers:
will new thinking and activity/behaviors come from the sense-making and tool-making which is imagined by only those who are able to create them?
This gets into the crux of a few projects currently and past. In one endeavor, it took seven years of trial and error, sense-making and obstruction, and a few bold statements which can never be taken back, before a sound methodology and usable tool could be created and utilized. Truth be told, it was a painful process. Anyone who has created a theory goes through several rounds of trying to validate whether the theory has legs. And then when they validate it, there are even more series of validation which comes from others who have interest in (positively and negatively) the success of that validation. For that endeavor, it made a lot of sense. But it took more than seven years for it to validate such that it added energy to a movement.
Many companies do not have that kind of time to wait for validation and application. Design thinking, as one example of a field, has many theories and methodologies. But, very few tools which are usable by those who are unfamiliar with the space. Even more disparagingly, the tools which are available still require more friction than they enable application. One design tool is simply a collection of sticky notes along a spatial plane. And yes, this works. It also requires a level of cognitive gymnastics many groups do not have the time (or do not value the time) in understanding. Therefore, this collection of sticky notes, grouped on a board, gets several remixes. Each one claiming to solve the friction in thinking that the original said it offered.
For Avanceé projects, there is an attempt to overly simplify applicable methods. That is, accessing tools which distill the most important points into a traceable map or matrix the client can own the interpretation and application of. Because of this approach, the client is invited to think along side the solutioning. Meaning, they do not just take the methodology and slap it on top of their organization. They are invited to take the methodology and reshape the tool — a remix. In a few instances, the use of maps, matrixes, and forms combine to be a tool themselves to make a better analogy of the methodology. Skillfully applied, these allow an organization to make sense of what they are making. Or, to say it more directly: reengineer complexity.
Unfortunately, an unsolved part of creating new tools is what happens when the tool maker is no longer present? In every instance, the tool was only useful when its creator was there to facilitate. A hope for current tool in development is the tool’s creator is only needed for the first generation of learners. Afterwards, the tool becomes only a reference point. For this first generation, the methodology becomes embedded or infused into the very character of that first generation. They are empowered to create new tools themselves, but tools based on their reformed imaginations. If successful, reengineering complexity also means reigniting imagination. If not successful, this does not mean a failure in the methodology with the tool, but it does mean a misapplication of energy.
This is the key point about new tools. Every tool that is valuable expands the energy of its wielder. Every invaluable tool doesn’t just expand the energy of its wielder, it creates new energy for those to whom the tool was applied. This is why it takes so long to move from methodology to an applicable tool. Its possible much of the work happening in knowledge-based fields is not actually an energy enabler. Yet, if the tools for thinking were applied differently, there might be less aversion to imagination. Less inhibitors to maturely developing resiliency.
Have been writing for a long time. And it seems as if every few years that writing shifts a paradigm or two. Before microblog, there was a series of these kind of post happening on Medium. Noticed a few new subscribers to the series called “Lessons from Mobile” and decided to go ahead and update it with some of the more forward thinking pieces posted here regarding going beyond “mobile devices and connectivity.”
Feel free to check out the series here; but if you’ve been reading on this site for any amount of time, most of the points may be fairly familiar. That said, there’s always room to expand and hear other ways forward. Let’s see what happens.
